CanITCon 2026 · Calgary

“AI readiness” is a deliverable. An AI operating model is a business.

You turned IT into a practice. Then security. AI is the third time. This is the keynote toolkit — the five-stage pricing calculators and the AI Readiness Workbook John Harden walks through on stage.

  • Five-stage pricing calculators — $0 interest through recurring managed AI
  • The operating-model framework, end to end
  • The AI Readiness Workbook used in the assessment exercise
  • The full 73-slide keynote deck
  • The five-rung ladder your clients are climbing right now
  • Shadow AI exposure: data, continuity, compliance

45-minute keynote · John Harden, Co-founder & CEO, Lemhi

Keynote toolkit · Calgary 2026

Get the Pricing Calculators, Framework, Workbook, and Keynote Deck.

Everything from the stage: the five-stage pricing calculators, the operating-model framework, the AI Readiness Workbook, and the full keynote deck.

The thesis

The third time you’ve done this.

Your clients are already using AI. Almost none of them have transformed because of it. The tools showed up faster than the operating model — so the value leaks out the sides and the risk stays on the books.

MSPs already know how to turn a one-time project into a recurring practice. You did it with managed IT. You did it again with managed cybersecurity. AI is the third time, and the playbook rhymes: assess, set policy, build foundations, then run it.

Sell the readiness deliverable and you get a project. Sell the operating model and you get a line item.

Five rungs

Everyone says
“AI.” Nobody
means the same thing.

Before you price anything, name the rung. Most shops are selling rung two while their clients are asking about rung five.

  • 01

    LOB AI

    AI already baked into the tools they own.

  • 02

    Generative

    Copilot, ChatGPT — humans in the loop.

  • 03

    Agents

    Scoped assistants doing bounded work.

  • 04

    Agentic

    Multi-step systems with tools and memory.

  • 05

    Autopilot

    Process runs itself; humans supervise.

The operating model

Five stages. One revenue cycle.

The calculators in the toolkit price each stage for your shop — so the motion is repeatable the second time you sell it.

  1. 01 · $0

    Getting Interest

    FOMO over FUD. Visibility, an opportunity map, and the prompt that starts the conversation.

  2. 02 · Fixed fee

    Assessment

    Baseline the shop: shadow AI, data posture, use cases, and the workbook exercise.

  3. 03 · Fixed fee

    Strategy & Policy

    Sequence the work, map the processes, publish the BXT roadmap and the acceptable-use policy.

  4. 04 · Project

    Foundations

    Secure and configure. Identity, data boundaries, licensing, and tenant hygiene before value.

  5. 05 · Recurring

    Managed AI Service

    Launch, enable, steering committee, QBR. Four loops on a steady rhythm.

More from Lemhi

The full field manual.

Every Lemhi property is a single-purpose tool kept like a journal — calm, plain-English, no marketing fluff. Sign up for any that fit your shop.

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